by Rich Lamendola | Nov 18, 2020 | Experience
A package got lost. A home rental has turned into a fiasco because the home looks nothing like how you saw it on the website. You wrongfully got a parking violation that needs resolve. You, as the hard-working, society contributing, adult you are have been tasked with...
by Brian Avenius | Feb 4, 2020 | Experience
What do you think of, when someone mentions the word, “Brand”? So much editorial on the subject centers around comparatively superficial elements like logo, visual identity, color scheme, typography, ad campaigns, and so on. To be sure, these aren’t unimportant. But...
by Rich Lamendola | Apr 2, 2014 | Experience
Yes, it takes some guts to use the C-word in blog post for our business. But why not? We’re all adults. Hearing it can bring on severe anxiety. In fact, you may be cringing right now at just the thought of it. What does the C-word have to do with a customer-focused...
