We’ve all heard it before: “Let’s just start running ads—problem solved!” Spoiler alert: it isn’t. If you’re spending marketing dollars without a solid plan, it’s like putting a Band-Aid on a sinking ship. It might cover the problem for a second, but you’re still...
In today’s fast-moving business world, customer loyalty is a game-changer—especially for small businesses. It’s no longer enough to just satisfy your customers; you need to create a devoted following that’s as loyal as they come. Think of it like rallying a crew of...
In today’s competitive business landscape, providing an excellent customer experience is critical for any organization aiming to stand out. At brandbliss, we believe that empathy and hospitality are the heartbeats of unforgettable customer interactions....
In today’s competitive business landscape, providing an excellent customer experience is critical for any organization that wants to stay ahead of the curve. But what exactly makes a customer experience excellent? According to a recent study, the most important...
If you own a small business, the words ‘customer service’ and ‘customer experience’ might leave you needing clarification. You’re not alone. Let’s embark on a journey together sprinkled with some digital savvy, strong motivation,...
Navigating the local business battlefield can be a daunting task. With new competition popping up at every turn, the significance of a robust small business customer service strategy should never be underestimated. It’s your ace in the hole, becoming the tie-breaker...
