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Marketing Company » Experience » Small Business CX Strategies
Delighting Customers: Merging Customer Service and Experience in a Symphony of Satisfaction

Delighting Customers: Merging Customer Service and Experience in a Symphony of Satisfaction

by Rich Lamendola | Sep 5, 2023 | Small Business CX Strategies

If you own a small business, the words ‘customer service’ and ‘customer experience’ might leave you needing clarification. You’re not alone. Let’s embark on a journey together sprinkled with some digital savvy, strong motivation,...
Mastering the Art of Service: The Key Small Business Customer Service Tactics

Mastering the Art of Service: The Key Small Business Customer Service Tactics

by Rich Lamendola | Jul 13, 2023 | Small Business CX Strategies

Navigating the local business battlefield can be a daunting task. With new competition popping up at every turn, the significance of a robust small business customer service strategy should never be underestimated. It’s your ace in the hole, becoming the tie-breaker...
How Small Businesses Can Win by Service

How Small Businesses Can Win by Service

by Rich Lamendola | Jul 3, 2023 | Small Business CX Strategies

For small businesses, it’s harder than ever to get traction and keep it. The towering giants of your industry loom large, casting long shadows over you. Maybe they’re 2nd or 3rd generation businesses. Maybe they advertise like crazy. Or maybe they just really are that...

Recent Posts

  • Delighting Customers: Merging Customer Service and Experience in a Symphony of Satisfaction
  • Mastering the Art of Service: The Key Small Business Customer Service Tactics
  • How Small Businesses Can Win by Service
  •  5 Things To Do To Help Your Business In 2021
  • Please Hang Up Now…
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(347) 921-2047

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