by Rich Lamendola | Jan 17, 2025 | Design, Small Business CX Strategies, Strategy
First Ardsley, and now Westchester County? Let’s face it, our region’s “logo redesign” game is striking all the wrong chords. Ardsley’s “Meh” Moment Ardsley’s $75,000 rebrand got torched by residents last summer when, instead of hometown pride, it sparked...
by Rich Lamendola | Apr 2, 2014 | Experience
Yes, it takes some guts to use the C-word in blog post for our business. But why not? We’re all adults. Hearing it can bring on severe anxiety. In fact, you may be cringing right now at just the thought of it. What does the C-word have to do with a customer-focused...